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Need help, update broke mic

6 posts in this topic

A few weeks ago a new update came out for the One. I downloaded a few controller updates. All of a sudden my mic does not work. I changed controllers and batteries and it still doesn't work. I can only listen to chat using it. Does anyone else have this problem or maybe even a solution. The mic works at a cousins place so it does work. A Smite event is coming up and I'm desperate to participate, plz help.

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What kind of mic are you using?
Do you have a model number you can post?

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Are you using one of those XBox headset adapters??? Cause the same thing happened to me awhile back, and it was the adapter brick that wasn't working right.

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I'm using the one that came with the console. Not one of those stereo headset adapters.

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Do you guys think if I get one of those stereo headset adapters it'll work?

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comrade.. try hard reset on your xbox one..

I have many times before made my xbox one mic headset not working..
by using it for skype call but since the controller keeps dying i have to reopen the controller every 15mins.. which broke the mic.. but i think it was a software issue..
i have tried diff controllers and it does not work.. but i have tried hard reset.. and it did work... its been working everytime i broke it.. till now it works..

btw.. if it is indeed broken.. you can contact microsoft.. and they send you a new one for free.. i have contacted Microsoft the day it was broken.. i even received the RMA email.. but i cancelled it because i had accidentally fixed it when i hard reset.

hope this helps.. good luck comrade..

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